DRES Billing (Non-Student)

Closed Captioning:

Prices in the following table are for departments wanting to add captioning to their media. This service is provided by DRES’ Accessible Media Services (AMS) office. We will get your material finished as quickly as possible in the order it was received. *Note: Classes where students are registered who have a documented Hearing Disability will be given priority and will be completed at no charge to the requesting department.


($/minute of video)



Timecoded file
 (transcript provided by dept.)


Timecoded file
(transcript created by AMS)


Interpreting/TypeWell (Live Captioning/Transcribing) Services:

All Interpreter/transcribing services (for both in-class, extra-curricular activities, and official college graduation ceremonies) for registered DRES students are provided by DRES for free and will be given priority for available services.

Faculty, staff, and non-DRES student requests (including celebrations & performances) will be charged according to the table below at the end of each quarter.

Upon occasion, large volumes of requests result in staff shortage. In the case that a live interpreter/transcriber is not available, a Video Remote Interpreter (VRI) or Video Remote TypeWell will be provided. All general transcribing/live captioning requests will be treated as TypeWell requests. All CART requests must be approved. *Note: if there is a high volume of requests, departments may be required to provide laptops/tablets and internet access.

It is possible that units may have to pay mileage if an interpreter lives more than 24 miles away from campus. Please be aware that this may happen. We will let you know before the event when we finalize the interpreter whether or not you will need to pay mileage in addition to the hourly fee. 

Service Provided:            Price ($/per hour)
Live (in person) Interpreting                       $50  (*2-hour minimum)
Live (in person) TypeWell                          $35
Video Remote Interpreting (VRI)               $70
Video Remote TypeWell                            $65
Video Remote CART                               $103

*In the case of cancellations, at least 48 hours’ notice must be given for charges not to occur.  
*All interpreters have a 2-hour minimum

*For users of Video Remote Interpreter or Transcribing---Once your VRI or TypeWell is assigned, you will be given directions for connecting to the remote interpreter/transcriber. It is your responsibility to follow the directions given to you before your event. If you do not follow the directions and do a practice run to make sure everything is working before the event then there is no guarantee the process will go smoothly. We will help you if assistance is needed, but to ensure a successful experience, you are responsible for practicing how to set it up ahead of time.

Conversion of Print Materials to Alternate Formats

Any materials converted for non-student use (staff, conferences, etc.) will be charged at a fixed rate of $50/hr.  Requests must be made as far in advance in possible.  Materials will be converted based on the current workload of the department staff.  Please contact Angella Anderson at dres-accessible-media@illinois.edu for further information.